1. Introduction
Welcome to Ties of London. By accessing or using our website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before making a purchase.
2. General Terms
- You must be at least 18 years old to use this website and make purchases.
- All products and services provided on this website are subject to availability.
- Ties of London reserves the right to modify, suspend, or terminate access to any aspect of the site, including products, prices, and promotional offers, at any time and without notice.
3. Products and Pricing
- All products are described as accurately as possible. However, we do not guarantee that the descriptions or images are completely accurate or error-free.
- Prices are listed in GBP and are subject to change without notice.
- We reserve the right to refuse or cancel any orders for products listed at an incorrect price or with incorrect product information.
4. Ordering and Payment
- By placing an order, you are making an offer to purchase the products in accordance with these Terms and Conditions.
- We accept payment via major credit cards, debit cards, and other methods as indicated on the checkout page.
- Payment must be received before shipping any products.
- We reserve the right to refuse or cancel orders in certain circumstances, including when the payment method is declined or when fraud is suspected.
5. Shipping and Delivery
- Delivery times are estimates and not guaranteed. Ties of London is not liable for any delays due to third-party couriers or other unforeseen events.
- Shipping fees are calculated at checkout based on the delivery address.
- We ship internationally, but customs fees, taxes, or import duties may apply, and these are the responsibility of the customer.
6. Returns and Refunds
- We offer a 30-day return policy for unused and undamaged products. If you are not completely satisfied with your purchase, you may return it within 30 days of receiving the item for a full refund, minus the cost of shipping.
- The item must be in its original condition and packaging to qualify for a return.
- Please contact us before returning any items to obtain the necessary return authorisation.
7. Intellectual Property
- All content on the website, including logos, text, images, and graphics, is the property of Ties of London or its licensors and is protected by copyright laws.
- You may not copy, reproduce, or use any content from this website for commercial purposes without written permission from Ties of London.
8. Privacy and Data Protection
- We are committed to protecting your privacy. Please refer to our Privacy Policy for detailed information on how we collect, use, and protect your personal data.
- By using our website, you consent to the collection and use of your information as outlined in our Privacy Policy.
9. Limitation of Liability
- Ties of London is not responsible for any indirect, incidental, or consequential damages arising from the use or inability to use this website, or the products purchased.
- Our liability to you for any claim relating to your purchase is limited to the amount you paid for the product in question.
10. Governing Law
- These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes relating to these terms will be subject to the exclusive jurisdiction of the courts in England and Wales.
11. Changes to Terms and Conditions
- Ties of London reserves the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page, and the updated terms will take effect immediately upon publication.
12. Contact Us
If you have any questions regarding these Terms and Conditions, please contact us at:
- Email: hello@tiesoflondon.com
